Case Study 2

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Client profile

European property and asset management trust company.
Assets under management in excess of $2bn.


Situation prior to outsourcing

The client was growing rapidly and finding it difficult to recruit and retain appropriate accounting staff.
The client is headquartered in central London and wanted to reduce their overhead costs, while still retaining key staff to manage fast growth.
The company wanted to ensure all trust accounting rules and policies were consistently applied.
The client also wanted to introduce a document management and work-flow system.


Transformation approach

Compass BPO conducted an in-depth analysis of the existing processes and documented accounting policies and procedures.
We standardised the accounting and asset management software and automated various procedures.
We provided the client with a dedicated, experienced and centralised accounting team, preparing trust and corporate accounts.
We provided the client with a hosted document management system and work-flow system, which links with the accounting system.
We provided European speaking accountants.


Benefits post outsourcing

The client business has grown 10-fold in the last 2 years and all management and trust information continues to be provided in an accurate and timely manner.
The client has standardised and documented accounting policies and procedures.
Cost savings in excess of £500,000 per year due to an outsourced accounting team, hosted applications and process improvements.



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